Delete your account
You can permanently delete your Larnnit account at any time. This page exists to satisfy Google Play and Apple App Store policies requiring a discoverable, web-based deletion path.
How to delete
In the mobile app
- Open Larnnit and sign in.
- Tap your profile → Settings.
- Scroll to Account → Delete account.
- Confirm with your password.
On the web
- Sign in at app.larnnit.com.
- Open Settings → Account → Delete account.
- Confirm with your password.
By email (fallback)
If you can't access your account, email privacy@larnnit.com from the address on file. Include your username so we can verify ownership. We respond within 30 days.
What gets deleted
- Your profile (name, photo, bio, university affiliation, badges).
- Posts, reels, comments, and likes you created.
- Direct messages you sent (recipients keep their copies; we anonymise your handle in their view).
- Marketplace listings and tutor profiles.
- Push notification tokens and session tokens.
- Uploaded media (images, videos, documents).
What we keep, and why
- Payment records — transaction IDs, amounts, and dates are retained for up to 7 years to satisfy tax, accounting, and anti-fraud obligations. Card and bank details are never stored by Larnnit (they live with our payment processors).
- Moderation records — if your account was actioned for policy violations, a minimal audit record (account ID, reason, date) is retained to prevent ban evasion.
- Backups — your data may persist in encrypted backups for up to 90 days before normal rotation removes it. Backups are not used to restore deleted accounts.
Timeline
- Immediate — you are signed out of all devices; your profile disappears from search and feeds.
- Within 30 days — content and personal data are erased or de-identified from our primary systems.
- Within 90 days — your data ages out of routine backups.
Can I get my data first?
Yes — request a data export in Settings → Privacy → Export my data before deleting, or email privacy@larnnit.com. We provide a downloadable JSON bundle within 30 days.
This is irreversible
Once deletion completes, we cannot restore your account, posts, or purchase history. If you sign up again later it will be a brand-new account.